We’ve rolled out several improvements to make your CRM more complete, accurate, and easier to work with — especially when viewing pet parent details and pet profiles.

🌟 What’s New

👤 Improved Pet Parent Profiles

• Pet parent and pet photos now appear directly in the CRM.

• Billing history is now shown inside the CRM for quick reference.

• Profiles now include:

  • Pending Payment

  • Total Spent

🐾 More Accurate Pet Data

• Added missing info like gender, age, and profile photos for pets.

• Improved handling for missing species — system will default to “Others”.

• CRM now supports new pet types, allowing more flexibility as your services grow.

💡 Impact

• More complete & useful profiles for each pet parent.

• Consistent pet data across the system (no more missing or undefined fields!).

• Faster CRM workflows with full billing visibility.

• Better preparation for future pet category expansions.