Changelog

We’ve added a simple new feature to help you get paid faster 💸

Now you can show your QR payment image directly on unpaid invoices.

How it works

• Go to your settings here: Payment Settings

• Upload your QR payment image

• Done 👍

Your QR code will automatically appear on unpaid invoices, so customers can easily scan and pay.

Important note

After a customer makes payment, you’ll still need to manually verify the payment and update the invoice status in the system for now.

We’re actively working on improving this experience so future updates can support automatic QR payment verification.

Your boarding dashboard now has two new tools to help you stay on top of what's coming.

Reservation list A clean, scannable list of all your boarding reservations — who's checking in, who's checking out, and what's currently staying. No more digging through individual bookings to know what your day looks like.

7-day occupancy graph A simple visual overview showing check-ins, check-outs, and active stays for the next 7 days. Spot your busy periods at a glance and plan your capacity accordingly.

Why it matters: Running a boarding operation without visibility is guesswork. These two additions give you the at-a-glance picture you need — from today's arrivals to the week ahead — so you can staff up, prepare kennels, and avoid overbooking before it becomes a problem.

Both features are live in your boarding dashboard now. No setup needed.

Pet parents can now select add-ons and grooming services directly on your booking page — before they even arrive.

If you're subscribed to the Grooming module, grooming services will automatically appear as options during the booking flow. Add-ons you've configured in your dashboard show up the same way.

Why this matters for your revenue: Most boarding businesses leave upsell money on the table because it happens (or doesn't) at drop-off. By surfacing these options at booking time, pet parents have the headspace to choose — and you collect the revenue upfront.

What pet parents see:

• Available add-ons during their stay (e.g. extra walks, playtime, treats)

• Grooming services if your business subscribes to the Grooming module

• Clean, simple selection before confirming their booking

How to set it up: Your add-ons and grooming services are pulled automatically from what you've configured. Go to your Dashboard → Settings → Booking Page to review what's visible to pet parents.

Already using boarding? This is live — no setup needed. Just make sure your add-ons and grooming services are configured and you're good to go.

Your pet care booking page now accepts online payments via Stripe. Collect a 50% deposit at booking or require 100% full payment upfront — your choice.

How to set it up: Go to Dashboard → Settings → Booking Page, connect your Stripe account, and select your preferred payment collection method.

What's supported:

• Cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and more via Stripe

• Available payment methods vary by country — see Stripe's full list

• All transactions processed securely through your own Stripe account

Already using GoPet AI? Head to your Booking Page settings to get started — no changes unless you want to enable payments.

Duplicate customer profiles are now a thing of the past. GoPet AI can detect and merge duplicate pet parent records in your CRM — so your customer data stays clean without manual cleanup.

What's new:

• Automatic duplicate detection — When you open a customer profile, GoPet AI checks if another record exists with the same email or phone number and alerts you right away

• Smart merge, not just delete — The merge consolidates everything: pets, invoices, boarding bookings, grooming appointments, loyalty points, coupons, queue entries, and emergency contacts all move to the surviving record

• Intelligent pet handling — Pets with the same name are merged (including their notes, medical records, and feeding schedules), while pets with different names are simply re-linked to the primary profile

• You choose the primary record — A side-by-side comparison lets you pick which record survives before anything is changed

• Nothing lost — Loyalty points are combined, not overwritten. All history follows the merged record

How it works:

Open any customer profile in the CRM. If a potential duplicate is detected, a warning banner appears at the top. Review the comparison, confirm which record to keep, and merge. The duplicate is removed and all data is consolidated instantly.

You can now import your past boarding records directly into GoPet AI — no manual re-entry needed.

This is especially useful if you're migrating from another system, a spreadsheet, or paper records and want your full booking history and customer profiles in one place.

What's new:

• Dynamic CSV template — Download a template pre-filled with your exact room names and add-on columns, so there's no guesswork on formatting

• Auto-creates CRM profiles — Pet parent and pet profiles are created automatically from your CSV rows

• Smart duplicate matching — Existing customers are matched by email or phone number, and existing pets by name under the same owner, so nothing gets duplicated

• Historical bookings — Imported bookings are logged as checked-out records, keeping your history clean and accurate

• Clear error reporting — Any rows that couldn't be imported are flagged with specific reasons, and you can download a report of failed rows to fix and re-import

• Works on mobile — The import flow is fully responsive

How to use it:

Go to Boarding → Calendar, click Import Data, download the template, fill it in, and upload. That's it.

We've made it faster to get your existing pet data into GoPet AI — and added a key detail to every pet's profile.

All features below are now LIVE ✅

📂 1) Import Pet Parents & Pet Profiles in Bulk

No more adding clients one by one.

What's new:

• Upload your existing customer and pet data using a simple file

• Import multiple pet parents and their pets at the same time

• Clean, guided UI walks you through the process step by step

Why this matters:

• Switching from another system? Bring your data over quickly

• No manual re-entry for businesses with existing client lists

• Get up and running faster on GoPet AI ✅

🖥️ 2) New Import UI — Simple and Easy to Follow

We built a fresh interface just for the import flow.

• Clear instructions at every step

• Easy to understand for non-technical staff

• Reduces errors during data upload

✂️ 3) Neutered Status Now in Basic Pet Info

A small but important addition to every pet profile.

• Neutered / Not Neutered status is now part of the basic info section

• Visible right away without digging through extra tabs

• Useful for grooming, boarding, and vet records

✨ What This Update Solves

• Saves hours of manual data entry when onboarding

• Makes migrating from old systems much smoother

• Gives staff faster access to important pet health details

We’ve rolled out a series of highly requested POS upgrades to improve cashier workflow, reporting accuracy, and overall usability.

All features below are now LIVE ✅

💱 1) Currency Icon Now Matches Your Settings

No more fixed dollar symbol.

• POS currency icon now follows your Petcare Currency Settings

• Fully aligned with your selected local currency

• Cleaner invoices and register display

🖥️ 2) Sales Screen Now Stays in the Same Main POS Page

We’ve completely redesigned the cash register workflow.

Previously:

• Clicking “Open Register” opened a new separate window

• If accidentally closed, staff had to reopen register

• Opening amount was requested again

• Reports could mismatch drawer cash totals ❌

Now:

• Sales screen operates within the same main POS page

• No more separate popup window

• Cashiers can navigate safely without losing session

• Opening cash amount remains correctly recorded

• No duplicate register openings

• Accurate register reporting ✅

This prevents confusion and eliminates register mismatches.

💵 3) Cash In & Cash Out – Directly Inside Sales Screen

You can now manage drawer adjustments without closing the register.

New Buttons Added:

• ➕ Cash In

• ➖ Cash Out

Why this matters:

• Add change float

• Record expenses

• Withdraw non-sales cash

• Keep drawer totals aligned with reports

All transactions are:

• Properly recorded

• Included inside register reports

• Reflected in real-time cash balance

📊 4) New Navigation Pages While Register Stays Open

Cashiers can now move between pages without closing their active register session.

🔎 Sales History Page

• Quickly find past transactions

• Process refunds & exchanges

• No need to close the register

💰 Live Cash Register View

• See real-time cash status

• Monitor cash in / cash out activity

• View expected cash total anytime

• Count drawer without ending session

Smooth navigation. No workflow interruption.

🎁 5) Rewards Points Can Now Be Used as Payment

Rewards just became more powerful.

How it works:

• Customers earn points automatically from purchases

• During checkout, cashier can select Redeem Points

• System deducts available points as a payment method

• Works independently from coupons

This creates:

• Faster checkout

• Better loyalty experience

• Higher repeat purchases

✨ What This Update Solves

• Prevents accidental register reset

• Eliminates cash mismatch issues

• Improves cashier confidence

• Speeds up daily operations

• Makes loyalty system more usable