Changelog

We’ve made important improvements to how Stripe works inside GoPetAI to give pet care businesses more flexibility and control over their payments.

🔄 Stripe Connect Removed – Direct API Setup Required

We no longer use Stripe Connect.

Instead, pet care businesses now:

• 🔐 Log in directly to your Stripe Dashboard

• 🔎 Find or generate your API Keys (Publishable Key & Secret Key)

• 📋 Copy & paste the API keys into GoPetAI Settings

This gives you:

• Full ownership of your Stripe account

• Direct control over your payment configuration

• Cleaner and more transparent setup

🧪 Test Mode Before Going Live

You can now choose to use:

• 🧪 Stripe Test API keys to simulate transactions

• 🚀 Switch to Live API keys when ready

This allows you to:

• Test invoice payment flow

• Ensure everything runs smoothly

• Train your team before activating live payments

Go live only when you’re fully confident 💪

🧾 Invoice Auto-Update After Payment (Improved)

We’ve also fixed and enhanced the Stripe invoice payment function:

• 💳 When a pet parent completes payment via Stripe

• ⚡ Invoice automatically updates to Paid

• 🔄 Real-time sync between Stripe and GoPetAI

• ❌ No more manual status updates

This helps reduce cashier errors and keeps your reports accurate.

🎯 Why This Update Matters

• More flexibility & control

• Safer testing environment

• Better accounting accuracy

• Less manual work for staff

• Smoother experience for pet parents 🐾

If you need help locating your Stripe API keys or setting up test mode, just reach out — we’ll guide you step by step.

We’ve added a powerful privacy upgrade to help pet businesses better protect customer information.

✨ What’s New

Petcare businesses can now restrict customer details based on staff roles.

Staff members without CRM access will no longer see customer information in key daily workflows.

👀 Where Customer Details Are Hidden

If a staff role does NOT have CRM permission, they won’t see customer details inside:

• 🧾 Invoices

• 🏨 Pet Boarding

• ✂️ Pet Grooming

• POS Retail

This means front desk assistants, groomers, or handlers can continue doing their tasks without accessing sensitive customer data.

🛡️ Why This Matters

• Protects customer privacy and personal data

• Reduces risk of data misuse or leakage

• Gives business owners better control over staff permissions

• Helps you stay aligned with data protection best practices

⚙️ How It Works

Simply assign staff roles and disable CRM access for roles that shouldn’t view customer info.
GoPetAI will automatically hide the data in the areas above.

Managing pet medical records is now much more powerful and flexible!

You can now:

• Attach vaccination card images or documents directly in the Pet Profile

• Add and track vaccination expiry dates

• Keep all records organised and easy to access 💉

New enhancements added:

• ✏️ Edit anytime – Click the pencil icon to update any medical record

• 🗑️ Delete safely – Remove records with confirmation to avoid mistakes

• 📎 Replace attachments – Upload a new file when editing records

🌍 New Country Added

We’ve added Palestine to the country list 🇵🇸

More improvements coming soon. Thanks for growing with GoPetAI ❤️

We’ve got a fresh update for GoPet AI users — pet grooming appointments are now supported in your petcare booking system.

✂️ What’s New?

You can now:

• Enable grooming services in your petcare booking

• Let customers check grooming availability in real time

• Accept grooming appointments just like normal bookings

🔗 How It Works

It’s super simple:

• Turn on grooming in your booking setup

• Share your petcare booking link with your customers

• Customers choose grooming, see available slots, and book instantly

No back-and-forth. No WhatsApp overload. Everything is handled in one place.

💡 Why This Matters

• Fewer manual enquiries about grooming slots

• Better customer experience (they see availability instantly)

• More bookings with less admin work

Perfect for pet shops, grooming salons, boarding + grooming businesses, or full-service petcare centres.

✅ Get Started

If you already have a GoPet AI booking page, just share your booking link with your customers and start accepting grooming bookings today.

More improvements coming soon — we’re building this together with you.

We’re excited to introduce our Free Vet Queue System, built specifically for modern veterinary clinics to manage patient flow smoothly — no cost, no limits 🎉

🚀 What’s New

📺 TV Display Queue System

Show live queue updates on waiting room screens:

• Now serving pet name

• Assigned room

• Vet name

• Estimated waiting time
  Clear and readable from across the room 👀

📱 Mobile Check-In (No App Needed!)

Pet parents can:

• Scan a QR code or open a link

• Check in from their phone

• Track their queue position in real time
  Works instantly on iOS & Android browsers.

🔔 Real-Time Notifications

Automatic alerts when:

• Their turn is coming up

• They are being called

• There are delays
  Reduces stress and improves the waiting experience ❤️

🏥 Multi-Room Management

• Create multiple consultation rooms

• Assign vets to specific rooms

• Call patients with one click
  Perfect for busy clinics.

🔄 How It Works (Simple!)

1️⃣ Pet parent checks in via QR or link
2️⃣ Queue number & wait time assigned automatically
3️⃣ Vet calls next patient
4️⃣ TV screen + mobile notification alerts the pet parent

That’s it — no complicated setup 🙌

✨ Perfect for small clinics.
This is queue management made simple — and completely free.

We’re excited to roll out the brand new Point Rewards System! Pet parents can now earn points for every purchase, track their points, and redeem rewards — all seamlessly integrated across CRM, POS, invoicing, and booking.

What’s New

🔧 System & Settings

• New reward settings to define how points are collected (e.g., RM1 = 1 point).

• Reward programs added for free services, discounts by % or fixed amount.

• Complete point history tracking to monitor all transactions.

• Security policies (RLS) added to ensure points and rewards are safe.

🛠️ Admin Settings

• Admins can configure point collection rules.

• Create, edit, or remove reward programs.

• Flexible program types:

  • Free service

  • Percentage discount

  • Fixed amount discount

💰 Earning Points

• Points automatically awarded after invoice payment.

• POS transactions now also give points.

• Manual adjustments available for special cases.

🎁 Redeeming Rewards

• Pet parents can redeem points for rewards.

• System generates unique coupon codes upon redemption.

• Fully compatible with existing discount/coupon system.

📱 CRM, Invoice, POS & Booking Display

• CRM shows total points and transaction history.

• Invoice, POS, Booking page displays:

  • Current points balance

  • Available rewards

  • Redemption options

Impact

• Encourages customer loyalty and repeat visits.

• Integrated across POS, invoicing, CRM, and bookings for a seamless experience.

• Secure, scalable, and fully auditable.

We’ve rolled out several improvements to make your CRM more complete, accurate, and easier to work with — especially when viewing pet parent details and pet profiles.

🌟 What’s New

👤 Improved Pet Parent Profiles

• Pet parent and pet photos now appear directly in the CRM.

• Billing history is now shown inside the CRM for quick reference.

• Profiles now include:

  • Pending Payment

  • Total Spent

🐾 More Accurate Pet Data

• Added missing info like gender, age, and profile photos for pets.

• Improved handling for missing species — system will default to “Others”.

• CRM now supports new pet types, allowing more flexibility as your services grow.

💡 Impact

• More complete & useful profiles for each pet parent.

• Consistent pet data across the system (no more missing or undefined fields!).

• Faster CRM workflows with full billing visibility.

• Better preparation for future pet category expansions.

We’ve rolled out several improvements to make grooming scheduling clearer, faster, and easier for your team!

📅 New Grooming Calendar Experience

Your grooming calendar just got a major upgrade:

• New modern UI — easier to read and navigate

• Filter by groomer — quickly see who’s handling which pets

• Monthly view added — perfect for planning ahead

🐶 Cleaner Pet & Grooming Details

We polished a few things to make the grooming page clearer and more consistent:

• Capitalization fixed for grooming titles

• Pet names now appear correctly in proper case

• Grooming task assignment bug fixed — tasks should now assign smoothly

💬 WhatsApp Contact Made Easier

A pet parent's WhatsApp number is now shown right below their name on the grooming page, making it super quick to contact them when needed.