Running a boarding business during busy weekends, holidays, or late pickups often means additional staffing and operating costs. With our new Holiday Rates feature, you can now automate these extra charges and ensure every booking is priced accurately.

What's New

You can now configure three types of boarding surcharges from Boarding → Rooms → Holiday Rates:

• 🎄 Holiday Rates – Charge extra on specific dates or holiday periods.

• 🌙 Weekend Rates – Automatically apply surcharges for Saturday and Sunday stays.

• ⏰ Extended Care Fees – Automatically charge for late pickups based on your configured pickup policy.

Flexible Pricing

Each surcharge can be configured as:

• Fixed amount (e.g. +$25)

• Percentage of the booking price (e.g. +15%)

You can also choose whether the surcharge applies:

• Per Room – One surcharge for the entire booking.

• Per Pet – Automatically multiplied by the number of pets.

Automatic Price Calculation

Applicable surcharges are automatically added during booking for both:

• Staff creating bookings in GoPet AI

• Customers booking through your online booking page

Customers will see the complete pricing breakdown before confirming their booking, helping avoid unexpected charges at checkout.

Smarter Extended Care

Extended care fees can also be calculated during checkout based on the pet's actual pickup time.

You can configure whether late pickup is measured against:

• Your business closing time, or

• A dedicated last pickup time

Staff can review, apply, or waive the suggested fee before completing checkout.

Holiday Rates helps boarding businesses capture additional revenue automatically while providing transparent pricing for both staff and pet parents.