March 16th, 2026

Import Historical Boarding Data via CSV

You can now import your past boarding records directly into GoPet AI — no manual re-entry needed.

This is especially useful if you're migrating from another system, a spreadsheet, or paper records and want your full booking history and customer profiles in one place.

What's new:

  • Dynamic CSV template — Download a template pre-filled with your exact room names and add-on columns, so there's no guesswork on formatting

  • Auto-creates CRM profiles — Pet parent and pet profiles are created automatically from your CSV rows

  • Smart duplicate matching — Existing customers are matched by email or phone number, and existing pets by name under the same owner, so nothing gets duplicated

  • Historical bookings — Imported bookings are logged as checked-out records, keeping your history clean and accurate

  • Clear error reporting — Any rows that couldn't be imported are flagged with specific reasons, and you can download a report of failed rows to fix and re-import

  • Works on mobile — The import flow is fully responsive

How to use it:

Go to Boarding → Calendar, click Import Data, download the template, fill it in, and upload. That's it.