We’ve improved Self Check-In + Boarding Intake based on your feedback — making it easier for pet parents to provide the right information and arrange their pets’ stay before arriving.

💰 Add-On Services Now Show Pricing

Pet parents can now see the price of each add-on service when completing the intake form.

This gives customers better transparency and helps them understand the potential cost before submitting their preferences.

🐶🐱 Support for Multiple Pets

Have multiple pets staying at the same time? No problem.

Pet parents can now manage multiple pets within the same check-in experience, making the process much easier for families with several pets.

🏠 Let Pet Parents Arrange Their Pets

Pet parents know their pets better than anyone.

For example, if a family has 8 pets staying across 4 rooms, they may already know which pets are comfortable staying together and which pets should have their own space.

With the improved intake flow, pet parents can suggest how they would like their pets to be grouped and arranged across rooms.

This gives them more control while helping your team understand their preferences before check-in.

👀 Suggestions Appear at Check-In

After the pet parent submits the form, their room arrangement and add-on preferences will appear for your team during check-in.

Your staff can review the suggestions and make any necessary adjustments based on availability, safety, or your business policies.

✅ Nothing Is Automatically Added to the Invoice

The customer's selections are suggestions, not final charges.

Room arrangements and add-on services will not automatically be applied to the invoice.

Your petcare team will review and confirm everything first. Once confirmed, the appropriate services can be added to the booking and invoice.

💚 Why You'll Love It

• 💰 Show add-on pricing upfront for better transparency

• 🐾 Support families with multiple pets

• 🏠 Let pet parents suggest their preferred pet/room arrangements

• 👀 Give staff all the information before check-in

• ✅ Keep final approval with the petcare team

• 🧾 Prevent unconfirmed services from being added to invoices

Less back-and-forth. Better preparation. A smoother check-in for both pet parents and your team. 🐾