February 15th, 2026

🔒 Protect Customer Data from Staff Access

We’ve added a powerful privacy upgrade to help pet businesses better protect customer information.

✨ What’s New

Petcare businesses can now restrict customer details based on staff roles.

Staff members without CRM access will no longer see customer information in key daily workflows.

👀 Where Customer Details Are Hidden

If a staff role does NOT have CRM permission, they won’t see customer details inside:

  • 🧾 Invoices

  • 🏨 Pet Boarding

  • ✂️ Pet Grooming

  • POS Retail

This means front desk assistants, groomers, or handlers can continue doing their tasks without accessing sensitive customer data.

🛡️ Why This Matters

  • Protects customer privacy and personal data

  • Reduces risk of data misuse or leakage

  • Gives business owners better control over staff permissions

  • Helps you stay aligned with data protection best practices

⚙️ How It Works

Simply assign staff roles and disable CRM access for roles that shouldn’t view customer info.
GoPetAI will automatically hide the data in the areas above.