February 15th, 2026
We’ve added a powerful privacy upgrade to help pet businesses better protect customer information.

Petcare businesses can now restrict customer details based on staff roles.
Staff members without CRM access will no longer see customer information in key daily workflows.
If a staff role does NOT have CRM permission, they won’t see customer details inside:
🧾 Invoices
🏨 Pet Boarding
✂️ Pet Grooming
POS Retail
This means front desk assistants, groomers, or handlers can continue doing their tasks without accessing sensitive customer data.
Protects customer privacy and personal data
Reduces risk of data misuse or leakage
Gives business owners better control over staff permissions
Helps you stay aligned with data protection best practices
Simply assign staff roles and disable CRM access for roles that shouldn’t view customer info.
GoPetAI will automatically hide the data in the areas above.
