We’re excited to roll out the brand new Point Rewards System! Pet parents can now earn points for every purchase, track their points, and redeem rewards — all seamlessly integrated across CRM, POS, invoicing, and booking.

What’s New

🔧 System & Settings

• New reward settings to define how points are collected (e.g., RM1 = 1 point).

• Reward programs added for free services, discounts by % or fixed amount.

• Complete point history tracking to monitor all transactions.

• Security policies (RLS) added to ensure points and rewards are safe.

🛠️ Admin Settings

• Admins can configure point collection rules.

• Create, edit, or remove reward programs.

• Flexible program types:

  • Free service

  • Percentage discount

  • Fixed amount discount

💰 Earning Points

• Points automatically awarded after invoice payment.

• POS transactions now also give points.

• Manual adjustments available for special cases.

🎁 Redeeming Rewards

• Pet parents can redeem points for rewards.

• System generates unique coupon codes upon redemption.

• Fully compatible with existing discount/coupon system.

📱 CRM, Invoice, POS & Booking Display

• CRM shows total points and transaction history.

• Invoice, POS, Booking page displays:

  • Current points balance

  • Available rewards

  • Redemption options

Impact

• Encourages customer loyalty and repeat visits.

• Integrated across POS, invoicing, CRM, and bookings for a seamless experience.

• Secure, scalable, and fully auditable.