Changelog

Follow new updates and improvements to GOPET AI.

March 16th, 2026

Duplicate customer profiles are now a thing of the past. GoPet AI can detect and merge duplicate pet parent records in your CRM — so your customer data stays clean without manual cleanup.

What's new:

  • Automatic duplicate detection — When you open a customer profile, GoPet AI checks if another record exists with the same email or phone number and alerts you right away

  • Smart merge, not just delete — The merge consolidates everything: pets, invoices, boarding bookings, grooming appointments, loyalty points, coupons, queue entries, and emergency contacts all move to the surviving record

  • Intelligent pet handling — Pets with the same name are merged (including their notes, medical records, and feeding schedules), while pets with different names are simply re-linked to the primary profile

  • You choose the primary record — A side-by-side comparison lets you pick which record survives before anything is changed

  • Nothing lost — Loyalty points are combined, not overwritten. All history follows the merged record

How it works:

Open any customer profile in the CRM. If a potential duplicate is detected, a warning banner appears at the top. Review the comparison, confirm which record to keep, and merge. The duplicate is removed and all data is consolidated instantly.

March 16th, 2026

You can now import your past boarding records directly into GoPet AI — no manual re-entry needed.

This is especially useful if you're migrating from another system, a spreadsheet, or paper records and want your full booking history and customer profiles in one place.

What's new:

  • Dynamic CSV template — Download a template pre-filled with your exact room names and add-on columns, so there's no guesswork on formatting

  • Auto-creates CRM profiles — Pet parent and pet profiles are created automatically from your CSV rows

  • Smart duplicate matching — Existing customers are matched by email or phone number, and existing pets by name under the same owner, so nothing gets duplicated

  • Historical bookings — Imported bookings are logged as checked-out records, keeping your history clean and accurate

  • Clear error reporting — Any rows that couldn't be imported are flagged with specific reasons, and you can download a report of failed rows to fix and re-import

  • Works on mobile — The import flow is fully responsive

How to use it:

Go to Boarding → Calendar, click Import Data, download the template, fill it in, and upload. That's it.

March 6th, 2026

We've made it faster to get your existing pet data into GoPet AI — and added a key detail to every pet's profile.

All features below are now LIVE


📂 1) Import Pet Parents & Pet Profiles in Bulk

No more adding clients one by one.

What's new:

  • Upload your existing customer and pet data using a simple file

  • Import multiple pet parents and their pets at the same time

  • Clean, guided UI walks you through the process step by step

Why this matters:

  • Switching from another system? Bring your data over quickly

  • No manual re-entry for businesses with existing client lists

  • Get up and running faster on GoPet AI ✅


🖥️ 2) New Import UI — Simple and Easy to Follow

We built a fresh interface just for the import flow.

  • Clear instructions at every step

  • Easy to understand for non-technical staff

  • Reduces errors during data upload


✂️ 3) Neutered Status Now in Basic Pet Info

A small but important addition to every pet profile.

  • Neutered / Not Neutered status is now part of the basic info section

  • Visible right away without digging through extra tabs

  • Useful for grooming, boarding, and vet records


✨ What This Update Solves

  • Saves hours of manual data entry when onboarding

  • Makes migrating from old systems much smoother

  • Gives staff faster access to important pet health details

March 1st, 2026

We’ve rolled out a series of highly requested POS upgrades to improve cashier workflow, reporting accuracy, and overall usability.

All features below are now LIVE


💱 1) Currency Icon Now Matches Your Settings

No more fixed dollar symbol.

  • POS currency icon now follows your Petcare Currency Settings

  • Fully aligned with your selected local currency

  • Cleaner invoices and register display


🖥️ 2) Sales Screen Now Stays in the Same Main POS Page

We’ve completely redesigned the cash register workflow.

Previously:

  • Clicking “Open Register” opened a new separate window

  • If accidentally closed, staff had to reopen register

  • Opening amount was requested again

  • Reports could mismatch drawer cash totals ❌

Now:

  • Sales screen operates within the same main POS page

  • No more separate popup window

  • Cashiers can navigate safely without losing session

  • Opening cash amount remains correctly recorded

  • No duplicate register openings

  • Accurate register reporting ✅

This prevents confusion and eliminates register mismatches.


💵 3) Cash In & Cash Out – Directly Inside Sales Screen

You can now manage drawer adjustments without closing the register.

New Buttons Added:

  • Cash In

  • Cash Out

Why this matters:

  • Add change float

  • Record expenses

  • Withdraw non-sales cash

  • Keep drawer totals aligned with reports

All transactions are:

  • Properly recorded

  • Included inside register reports

  • Reflected in real-time cash balance


📊 4) New Navigation Pages While Register Stays Open

Cashiers can now move between pages without closing their active register session.

🔎 Sales History Page

  • Quickly find past transactions

  • Process refunds & exchanges

  • No need to close the register

💰 Live Cash Register View

  • See real-time cash status

  • Monitor cash in / cash out activity

  • View expected cash total anytime

  • Count drawer without ending session

Smooth navigation. No workflow interruption.


🎁 5) Rewards Points Can Now Be Used as Payment

Rewards just became more powerful.

How it works:

  • Customers earn points automatically from purchases

  • During checkout, cashier can select Redeem Points

  • System deducts available points as a payment method

  • Works independently from coupons

This creates:

  • Faster checkout

  • Better loyalty experience

  • Higher repeat purchases


✨ What This Update Solves

  • Prevents accidental register reset

  • Eliminates cash mismatch issues

  • Improves cashier confidence

  • Speeds up daily operations

  • Makes loyalty system more usable

February 25th, 2026

Improved

We’ve rolled out a major upgrade to the Grooming Appointments Calendar

This update focuses on smoother scheduling, better visibility, and improved performance — especially for busy petcare teams 🐶🐱


🖥️ Bigger & Better Calendar View (Large Screen Ready)

✅ Calendar is now optimized for large displays (e.g. 4480 x 2520 resolution)
✅ More space = better visibility of bookings
✅ Cleaner layout for high-resolution monitors

Perfect for petcare centers using big screens at reception 💻


📅 Default View Set to Day

✅ Calendar now opens in Day View by default

This helps grooming teams:

  • Focus on today’s appointments

  • Reduce mis-clicks

  • Improve front desk workflow


✏️ Edit Appointment Date, Time & Duration

No more limitations!

✅ You can now:

  • Change appointment date

  • Adjust time

  • Modify duration

Everything directly from the calendar — faster rescheduling for your customers 🔄


🖱️ Drag & Drop Support

Managing bookings is now super smooth.

✅ Drag appointments to:

  • Change time

  • Move to another day

  • Reorganize your schedule quickly

Less clicking. More efficiency ⚡


👩‍🎨 Assign Groomer Directly

✅ You can now assign or reassign a groomer easily from the appointment view.

This helps with:

  • Team management

  • Staff workload balancing

  • Avoiding double bookings


If you’re running grooming operations daily, this upgrade will make your workflow smoother and faster 💚

More improvements coming soon!

February 19th, 2026

We’ve made important improvements to how Stripe works inside GoPetAI to give pet care businesses more flexibility and control over their payments.


🔄 Stripe Connect Removed – Direct API Setup Required

We no longer use Stripe Connect.

Instead, pet care businesses now:

  • 🔐 Log in directly to your Stripe Dashboard

  • 🔎 Find or generate your API Keys (Publishable Key & Secret Key)

  • 📋 Copy & paste the API keys into GoPetAI Settings

This gives you:

  • Full ownership of your Stripe account

  • Direct control over your payment configuration

  • Cleaner and more transparent setup


🧪 Test Mode Before Going Live

You can now choose to use:

  • 🧪 Stripe Test API keys to simulate transactions

  • 🚀 Switch to Live API keys when ready

This allows you to:

  • Test invoice payment flow

  • Ensure everything runs smoothly

  • Train your team before activating live payments

Go live only when you’re fully confident 💪


🧾 Invoice Auto-Update After Payment (Improved)

We’ve also fixed and enhanced the Stripe invoice payment function:

  • 💳 When a pet parent completes payment via Stripe

  • ⚡ Invoice automatically updates to Paid

  • 🔄 Real-time sync between Stripe and GoPetAI

  • ❌ No more manual status updates

This helps reduce cashier errors and keeps your reports accurate.


🎯 Why This Update Matters

  • More flexibility & control

  • Safer testing environment

  • Better accounting accuracy

  • Less manual work for staff

  • Smoother experience for pet parents 🐾

If you need help locating your Stripe API keys or setting up test mode, just reach out — we’ll guide you step by step.

February 15th, 2026

We’ve added a powerful privacy upgrade to help pet businesses better protect customer information.

✨ What’s New

Petcare businesses can now restrict customer details based on staff roles.

Staff members without CRM access will no longer see customer information in key daily workflows.

👀 Where Customer Details Are Hidden

If a staff role does NOT have CRM permission, they won’t see customer details inside:

  • 🧾 Invoices

  • 🏨 Pet Boarding

  • ✂️ Pet Grooming

  • POS Retail

This means front desk assistants, groomers, or handlers can continue doing their tasks without accessing sensitive customer data.

🛡️ Why This Matters

  • Protects customer privacy and personal data

  • Reduces risk of data misuse or leakage

  • Gives business owners better control over staff permissions

  • Helps you stay aligned with data protection best practices

⚙️ How It Works

Simply assign staff roles and disable CRM access for roles that shouldn’t view customer info.
GoPetAI will automatically hide the data in the areas above.

February 7th, 2026

Managing pet medical records is now much more powerful and flexible!

You can now:

  • Attach vaccination card images or documents directly in the Pet Profile

  • Add and track vaccination expiry dates

  • Keep all records organised and easy to access 💉

New enhancements added:

  • ✏️ Edit anytime – Click the pencil icon to update any medical record

  • 🗑️ Delete safely – Remove records with confirmation to avoid mistakes

  • 📎 Replace attachments – Upload a new file when editing records


🌍 New Country Added

We’ve added Palestine to the country list 🇵🇸


More improvements coming soon. Thanks for growing with GoPetAI ❤️

January 17th, 2026

We’ve got a fresh update for GoPet AI users — pet grooming appointments are now supported in your petcare booking system.

✂️ What’s New?

You can now:

  • Enable grooming services in your petcare booking

  • Let customers check grooming availability in real time

  • Accept grooming appointments just like normal bookings

🔗 How It Works

It’s super simple:

  • Turn on grooming in your booking setup

  • Share your petcare booking link with your customers

  • Customers choose grooming, see available slots, and book instantly

No back-and-forth. No WhatsApp overload. Everything is handled in one place.

💡 Why This Matters

  • Fewer manual enquiries about grooming slots

  • Better customer experience (they see availability instantly)

  • More bookings with less admin work

Perfect for pet shops, grooming salons, boarding + grooming businesses, or full-service petcare centres.

✅ Get Started

If you already have a GoPet AI booking page, just share your booking link with your customers and start accepting grooming bookings today.

More improvements coming soon — we’re building this together with you.

December 21st, 2025

New

We’re excited to introduce our Free Vet Queue System, built specifically for modern veterinary clinics to manage patient flow smoothly — no cost, no limits 🎉


🚀 What’s New

📺 TV Display Queue System

Show live queue updates on waiting room screens:

  • Now serving pet name

  • Assigned room

  • Vet name

  • Estimated waiting time
    Clear and readable from across the room 👀


📱 Mobile Check-In (No App Needed!)

Pet parents can:

  • Scan a QR code or open a link

  • Check in from their phone

  • Track their queue position in real time
    Works instantly on iOS & Android browsers.


🔔 Real-Time Notifications

Automatic alerts when:

  • Their turn is coming up

  • They are being called

  • There are delays
    Reduces stress and improves the waiting experience ❤️


🏥 Multi-Room Management

  • Create multiple consultation rooms

  • Assign vets to specific rooms

  • Call patients with one click
    Perfect for busy clinics.


🔄 How It Works (Simple!)

1️⃣ Pet parent checks in via QR or link
2️⃣ Queue number & wait time assigned automatically
3️⃣ Vet calls next patient
4️⃣ TV screen + mobile notification alerts the pet parent

That’s it — no complicated setup 🙌


Perfect for small clinics.
This is queue management made simple — and completely free.